Subject: Ticket Assigned - Conversation with Roudha
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 11:12:30 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roudha Roudha                    Good Afternoon           02:56 PM, 23rd Feb                     Roudha                    I placed on order online yesterday, with the expectation that it would arrive today.           02:58 PM, 23rd Feb                     Roudha                             02:58 PM, 23rd Feb                     Roudha                    but the courier company contacted me, and told me they would deliver my order tomorrow evening!           02:58 PM, 23rd Feb                     Roudha                    I need it by today or early tomorrow maximum           02:59 PM, 23rd Feb                   Reena                   Good Afternoon Roudha, Thank you for contacting Babyshop. This is Reena, How may I assist you today?           03:00 PM, 23rd Feb                   Reena                   We see that you are contacting us regarding the order i
 d 9415852704           03:01 PM, 23rd Feb                   Reena                   It will just take a moment to check the details for you.           03:01 PM, 23rd Feb                   Reena                   We  see that you have placed the order on Feb 22, 2023 and your expected delivery date is Feb 23, 2023.           03:06 PM, 23rd Feb                     Roudha                    Correct           03:06 PM, 23rd Feb                   Reena                   You can track your order by following https://tracking.shipadelivery.com/?bc=SD009955960 with tracking id SD009955960.           03:06 PM, 23rd Feb                     Roudha                    but the courier company contacted me that my shipment will be delivered tomorrow evening           03:07 PM, 23rd Feb                   Reena                   We sincerely apologize for the inconvenience caused.           03:08 PM, 23rd Feb                   Reena                   We have forwarded your query to the concern team 
 and will be try to deliver your order as soon as possible.           03:08 PM, 23rd Feb                   Reena                   Please allow us some time to do a needful.           03:08 PM, 23rd Feb                     Roudha                    Thank you           03:09 PM, 23rd Feb                     Roudha                    I will be waiting for your update           03:09 PM, 23rd Feb                   Reena                   Please let us know if we can assist you any other queries.           03:10 PM, 23rd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           03:11 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5746503