Subject: Ticket Assigned - Conversation with Salah
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 09:01:16 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Salah Salah                    Hi           12:27 PM, 23rd Feb                     Salah                    I returned one item bought on sunday.. still its not collected by Max           12:28 PM, 23rd Feb                     Salah                    When i can get my cash           12:28 PM, 23rd Feb                   Reena                   Good Afternoon Salah, Thank you for contacting Max. This is Reena, How may I assist you today?           12:36 PM, 23rd Feb                   Reena                   We see that you are contacting us regarding the order id 9414973229           12:38 PM, 23rd Feb                     Salah                    Yes           12:39 PM, 23rd Feb                   Reena                   It will just take a moment to check the details for you.           12:39 PM, 23rd Feb                   Reena                   We sincerely a
 pologize for the inconvenience caused.           12:44 PM, 23rd Feb                     Salah                    Ok           12:45 PM, 23rd Feb                   Reena                   We have forwarded your query to the concern team and will be try to arrange the return collection for your order as soon as possible.           12:45 PM, 23rd Feb                   Reena                   Please allow us some time to do a needful.           12:45 PM, 23rd Feb                     Salah                    Oh my god           12:46 PM, 23rd Feb                     Salah                    How many days again           12:46 PM, 23rd Feb                     Salah                    I have to go india monday           12:47 PM, 23rd Feb                     Salah                    Pls do before           12:47 PM, 23rd Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help yo
 u properly.           12:47 PM, 23rd Feb                     Salah                    Ok pls           12:48 PM, 23rd Feb                   Reena                   Please let us know if we can assist you any other queries.           12:48 PM, 23rd Feb                     Salah                    No           12:51 PM, 23rd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:53 PM, 23rd Feb                     Salah                    But u didnt solved my 1st query           12:54 PM, 23rd Feb                     Salah                    Then how can u say thank you           12:54 PM, 23rd Feb                   Reena                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           12:57 PM, 23rd Feb  
                  Reena                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           12:57 PM, 23rd Feb                   Reena                   Please let us know if we can assist you any other queries.           12:59 PM, 23rd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:00 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5745876