Subject: Ticket Assigned - Conversation with Rodgie
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 08:51:58 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rodgie Rodgie                    Hi follow up on this order number           12:28 PM, 23rd Feb                     Rodgie                    Order # 9415551198           12:29 PM, 23rd Feb                   Reena                   Good Afternoon Rodgie, Thank you for contacting us. This is Reena, How may I assist you today?           12:35 PM, 23rd Feb                   Reena                   We see that you are contacting us regarding the order id 9415551198           12:37 PM, 23rd Feb                     Rodgie                    Yes, that’s right           12:38 PM, 23rd Feb                     Rodgie                    May I know the status please           12:38 PM, 23rd Feb                   Reena                   It will just take a moment to check the details for you.           12:39 PM, 23rd Feb                     Rodgie                    Thanks, Reena           12:39 PM, 23rd Feb                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           12:41 PM, 23rd Feb                   Reena                   We have forwarded your query to the concern team and will be try to arrange the pick up collection for your order as soon as possible.           12:42 PM, 23rd Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           12:42 PM, 23rd Feb                     Rodgie                    Alright, I understand. Thank you so much.           12:43 PM, 23rd Feb                   Reena                   Please let us know if we can assist you any other queries.           12:46 PM, 23rd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           12:51 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5745836