Subject: Ticket Assigned - Conversation with Mae
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 08:50:39 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mae Mae                    Just want to follow up my order           12:30 PM, 23rd Feb                     Mae                    Order no 9415469385           12:30 PM, 23rd Feb                     Mae                    Its been 4 days now           12:30 PM, 23rd Feb                     Mae                    Its collect from the shop not for delivery so why it took so long?           12:31 PM, 23rd Feb                     Mae                    Let me know so i will just cancel my order if i will not get it today           12:31 PM, 23rd Feb                   Reena                   Good Afternoon Mae, Thank you for contacting Babyshop. This is Reena, How may I assist you today?           12:36 PM, 23rd Feb                     Mae                    Just want to follow up my order           12:36 PM, 23rd Feb                     Mae                    Or
 der no 9415469385           12:36 PM, 23rd Feb                     Mae                    Its been 4 days now           12:36 PM, 23rd Feb                     Mae                    Its collect from the shop not for delivery so why it took so long?           12:36 PM, 23rd Feb                     Mae                    Let me know so i will just cancel my order if i will not get it today           12:36 PM, 23rd Feb                   Reena                   We see that you are contacting us regarding the order id 9415469385           12:39 PM, 23rd Feb                   Reena                   It will just take a moment to check the details for you.           12:39 PM, 23rd Feb                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           12:40 PM, 23rd Feb                   Reena                   We have forwarded your query to the concern team and will be try to arrange the pick up collection for your order 
 as soon as possible.           12:41 PM, 23rd Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           12:41 PM, 23rd Feb                   Reena                   Please let us know if we can assist you any other queries.           12:45 PM, 23rd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           12:50 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5745829