Subject: Ticket Assigned - Conversation with Varinder Singh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 10:21:58 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Varinder Singh Varinder Singh                    hi           02:09 PM, 22nd Feb                     Varinder Singh                    8415774980           02:09 PM, 22nd Feb                     Varinder Singh                    can i modify my order, there is one item that i want to replace with other as my daughter liked another jacket now           02:10 PM, 22nd Feb                   Reena                   Good Afternoon Varinder, Thank you for contacting Centrepoint. This is Reena, How may I assist you today?           02:13 PM, 22nd Feb                     Varinder Singh                    8415774980           02:14 PM, 22nd Feb                   Reena                   We see that you are contacting us regarding the order id 8415774980           02:14 PM, 22nd Feb                     Varinder Singh                    yes           02:14 PM, 22nd Feb  
                  Reena                   It will just take a moment to check the details for you.           02:14 PM, 22nd Feb                     Varinder Singh                    ok           02:14 PM, 22nd Feb                   Reena                   We sincerely apologize for the inconvenience caused.           02:17 PM, 22nd Feb                     Varinder Singh                    can i modify my order, there is one item that i want to replace with other as my daughter liked another jacket now           02:17 PM, 22nd Feb                   Reena                   We would like to inform you that it is not possible to modify the order or add any products after it has been confirmed. We request you to cancel the order and re-order again.           02:17 PM, 22nd Feb                     Varinder Singh                    ok           02:17 PM, 22nd Feb                     Varinder Singh                    thanks           02:17 PM, 22nd Feb                     Varinder Singh     
                keep it           02:17 PM, 22nd Feb                   Reena                   Please let us know if we can assist you any other queries.           02:18 PM, 22nd Feb                     Varinder Singh                    no thank you           02:18 PM, 22nd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           02:21 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5742457