Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 09:11:09 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:49 PM, 22nd Feb                     User                    When should I expect my order to arrive           12:50 PM, 22nd Feb                     User                    ?           12:51 PM, 22nd Feb                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, How may I assist you today?           12:53 PM, 22nd Feb                   Reena                   We would request you to please share with us the order id and e-mail id used to place this order.           12:54 PM, 22nd Feb                     User                             12:55 PM, 22nd Feb                     User                    ^^ order number           12:55 PM, 22nd Feb                   Reena                   Thank you for sharing the order number.           12:57 PM, 22nd Feb                   Reena                   It will just take a moment to check the details for you.           12:57 PM, 22nd Feb                   Reena                   We see that you have placed the order on Feb 22, 2023 and expected delivery date is Feb 23, 2023.           12:58 PM, 22nd Feb                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP0222230003613 with tracking id FP0222230003613           01:00 PM, 22nd Feb                     User                    ?           01:01 PM, 22nd Feb                     User                    It says it this that the time to deliver 11.17 am !?           01:02 PM, 22nd Feb                     User                    That’s why i came here to ask about the tome that will your company deliver the order           01:03 PM, 22nd Feb                   Reena                   We can not assured the exact time, we will try to deliver your order as soon as possible.           01:05 PM, 22nd Feb                   Reena                   Please let us know if we can assist you any other queries.           01:06 PM, 22nd Feb                     User                    Just i wanna make sure that it will deliver today           01:06 PM, 22nd Feb                   Reena                   We sincerely apologies for the inconvenience caused to you.           01:07 PM, 22nd Feb                   Reena                   As we can not assured the exact time from our end, we will try to deliver your order as soon as possible.           01:07 PM, 22nd Feb                     User                    ?❤️           01:08 PM, 22nd Feb                   Reena                   Please allow us some time to do a needful.           01:08 PM, 22nd Feb                   Reena                   Please let us know if we can assist you any other queries.           01:08 PM, 22nd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.   Have a wonderful day.           01:10 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5742127