Subject: New Reply Received - Imp Return/ exchange
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 06:26:38 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Imp Return/ exchange   Ticket comment <div>I don't want to return, I requested an exchange through the phone and the lady tell me just take a photo and we will arrange a pick up from ur side to exchange the item!
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<div>On 22 Feb 2023, at 9:19 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Aisha,<br>
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Thank you for reaching out to us and giving us the opportunity to help you.<br>
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We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We would like to tell you that in order to exchange, you can return your Babyshop product to a Centrepoint store, and use your cash refund or Credit Note to buy a new product right away according to your desire.<br>
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We would like to inform you that you can go ahead with online returns process also and get refunded.</div>
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<div dir="ltr">We would request you to please confirm with us, if you want us to create a return request on your behalf, please get back to us.<br>
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We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br>
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Thank You,<br>
Centrepoint Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5737798