Subject: Ticket Assigned - Conversation with Hana
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 05:53:49 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hana Hana                    they will deliver it today if possible? Because it said           09:27 AM, 22nd Feb                   Reena                   Good Morning Hana, Thank you for contacting Max. This is Reena, How may I assist you today?           09:32 AM, 22nd Feb                   Reena                   We can see that you are contacting us for the Order ID 9414008373.           09:34 AM, 22nd Feb                   Reena                   It will just take a moment to check the details for you.           09:34 AM, 22nd Feb                   Reena                   We would like to inform you that a return request has been created for order No. 9414008373 on 15/2/2023           09:40 AM, 22nd Feb                   Reena                   The request will be received by the transportation partner within 2-5 working days.           09:40 AM, 22nd F
 eb                   Reena                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           09:42 AM, 22nd Feb                   Reena                   Please let us know if we can assist you any other queries.           09:44 AM, 22nd Feb                   Reena                   We see that you are contacting us regarding the order id 9415757034           09:47 AM, 22nd Feb                   Reena                   You have placed the order on Feb 22, 2023 and expected delivery date is Feb 22, 2023           09:48 AM, 22nd Feb                     Hana                    Is it possible to deliver today?like last time i order only 1 day they deliver it           09:49 AM, 22nd Feb                   Reena                   We see that your expected delivery date is for today, We will try to delive
 r it as soon as possible.           09:50 AM, 22nd Feb                   Reena                   Please let us know if we can assist you any other queries.           09:51 AM, 22nd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           09:53 AM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5741462