Subject: New Reply Received - Missing delivery!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 13:24:03 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Missing delivery!  Ticket comment <div dir="ltr">
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<span id="ms-outlook-ios-cursor"></span>Good afternoon,<span></span>
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<div dir="ltr">Please provide an update on the below as I have paid last week online and still not received my delivery. Please either deliver the items or process an immediate refund as it is taking too much time and follow ups for only two eyeliners!</div>
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<div dir="ltr">Very disappointing and time consuming. <span></span>
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<div dir="ltr">Best regards,</div>
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<div dir="ltr">Nadia </div>
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Sent from <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, February 20, 2023 12:23:15 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5728719] - Missing delivery!
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<div dir="ltr">Hi Nadia,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to help you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused.<br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5728719