Subject: Note Added - [#5713995] Conversation with Jamila Alkaabi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 11:29:20 +0000

Hi ,    Centrepoint Jimmi Mall added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5713995    Subject:  Conversation with Jamila Alkaabi   Requester: Jamila Alkaabi    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear Mr Berry</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Please note, that order has been delivered last 15 February 2023.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Attached confirmation mail from Babyshop team</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Regards</div>
<div class="elementToProof">
<div id="Signature">
<div>
<div id="divtagdefaultwrapper" dir="ltr" style="background-color:rgb(255,255,255)">
</div>
<div dir="ltr" style="background-color:rgb(255,255,255)">
<div style="color: rgb(0, 0, 0); font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; margin-top: 16px; margin-bottom: 16px">
<img style="width: 704px; height: 227px; max-width: initial" width="704" height="227" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjY0MDU2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.l-RuMjBdomZNxWzAyFQxiQh5d1XXK7e-pfP2s-dzlYM" data-id="2044012640566"><br>
</div>
</div>
</div>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Akshay Berry &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, February 21, 2023 2:38 PM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; Pearl Rodrigues &lt;[email-masked]&gt;; Centrepoint Jimmi Mall &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5713995] - Conversation with Jamila Alkaabi
</div>
<div> </div>

<div lang="EN-US" style="word-wrap:break-word">
<div class="x_WordSection1">
<div class="x_MsoNormal">Hi <a id="OWAAM0A6D9540E73F47729E70542CE9008592" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Centrepoint Jimmi Mall</span></a>
<a id="OWAAM038E198EA86E44869C7A604460E60422" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Pearl</span></a>,</div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Assist to check the complaint for store related purchase.</div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Store Name- Centrepoint Jimi Mall </div>
<div class="x_MsoNormal">Customer Name- Jamila Alkaabi</div>
<div class="x_MsoNormal">Customer Contact Number- +971505588546</div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Regards,</div>
<div>
<div class="x_MsoNormal">
<img width="122" height="58" id="x_Picture_x0020_58" alt="Logo

Description automatically generated" style="width:1.2708in; height:.6041in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjY0MDU2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nu4w_HIlFov0djgKe1jmhv61N48Q-khk12OZDUuuD98" data-id="2044012640565"><b><span style="font-size:12.0pt"></span></b>
</div>
<div class="x_MsoNormal"><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
<div class="x_MsoNormal">
<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif; color:#242424; background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'></span></b>
</div>
<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
</div>
<div class="x_MsoNormal"> </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_MsoNormal">
<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, February 18, 2023 10:39 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5713995] - Conversation with Jamila Alkaabi</div>
</div>
</div>
<div class="x_MsoNormal"> </div>
<div>
<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div>
<div>
<div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Hi team,</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Kindly update on the below.</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Thank You,<br>
<span style="color:black; background:white">Centrepoint </span>Support Team.</span></div>
</div>
<div>
<blockquote style="margin-top:5.0pt; margin-bottom:5.0pt">
<div class="x_MsoNormal">
<span style="font-size:10.5pt; font-family:-Apple-System">On Wed, 15 Feb at 3:33 PM
<span class="x_separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="x_separator"></span>
</div>
<div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Store Name- Centrepoint Jimi Mall </span></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Customer Name- Jamila Alkaabi</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Customer Contact Number- +971505588546<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: Customer is reporting that "I would like to inquire regarding a stroller that I bought and should be delivered to my house. They took my address and my details for delivery and informed me that it will be delivered within 2-3 days. But not
 received yet. Customer has lost the bill and asking to check by contact number. </span></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">​</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Kindly look into it and do needful.<br>
<br>
Regards,<br>
Reena</span></div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="x_MsoNormal">
<span style="font-size:10.5pt; font-family:-Apple-System"><br>
</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">5713995:1125156</span><span style="font-size:10.5pt; font-family:-Apple-System">
</span>
</div>
</div>
</div>
</div>
</div>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>

Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044012640568'>Mail - Centrepoint Jimmi Mall - Outlook.pdf</a>