Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 11:25:52 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:17 PM, 21st Feb                     User                    i placed an order on the 19th and it said delivery will be on 20th           03:17 PM, 21st Feb                     User                    I haven’t received anything yet plus no one contacted me to confirm date of delivery           03:17 PM, 21st Feb                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, How may I assist you today?           03:19 PM, 21st Feb                   Reena                   We would request you to please share with us the order id and e-mail id used to place this order.           03:21 PM, 21st Feb                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           03:23 PM, 21st Feb                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           03:24 PM, 21st Feb                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Homecentre in case of any unanswered query.           03:25 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5738797