Subject: Note Added - [#5733230] Order # 9415188839
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 09:08:39 +0000

Hi ,    Ravi Sankar Podiyattillam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5733230    Subject:  Order # 9415188839   Requester: Murtuza Neemuchwala    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Ankkur</div>
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<div class="MsoNormal">As you said yesterday, these product was delisted from site?
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<div class="MsoNormal">Pls confirm</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
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</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>FC Operations – Non Home
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<div>From: Babyshop &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, February 21, 2023 12:05 PM<br>
<b>To:</b> Christopher Kumar &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5733230] - Order # 9415188839</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Problem Statement: Replacement<br>
Order Date:Feb 18, 2023<br>
Order ID: 9415188839<br>
Store ID: Babyshop21480<br>
Assistance Required: Need Urgent Assistance <br>
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Issue Description: Customer is reporting that "We very disappointed when we collected and opened or product as it was not the one which we had seen on the website/app".</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">"Neither the color nor the design matches with the one that we had ordered. It is completely different and all our hopes were unmet. I would request you to be kind enough to look
 at it once and replace our product".</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Kindly look into it and do needful.</span></div>
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Regards,<br>
Reena</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5733230:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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