Subject: Note Added - [#5713848] Broken products - 9412994625
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 09:05:12 +0000

Hi ,    Ravi Sankar Podiyattillam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5713848    Subject:  Broken products - 9412994625   Requester: farzana .    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Subject to approval from Ankkur</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, February 21, 2023 12:52 PM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Christopher Kumar &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5713848] - Broken products - 9412994625</div>
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<div class="MsoNormal">Hi <a id="OWAAM54F34326DEBF404F82067BD38F89E5A2" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Christopher Kumar</span></a>
<a id="OWAAMC419F222FB714D5BB58C7C3F59887BF1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ravi Sankar  Podiyattillam</span></a>,</div>
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<div class="MsoNormal">Please assist to get the below issue closed.</div>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, February 15, 2023 3:19 PM<br>
<b>To:</b> Christopher Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5713848] - Broken products - 9412994625</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Problem Statement: Damaged item<br>
Order Date: Feb 1, 2023<br>
Order ID: 9412994625<br>
Tracking ID: FP020223000943<br>
Assistance Required: Need Urgent Assistance<br>
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Issue Description: Customer is reporting that "I bought the Tommee Tippee feeding kit from your online store and saw that the sterilizer is broken in many places. I want this replaced. The rest of the products in the set are in working condition, so I would
 like just the sterilizer and its parts replaced". Kindly look into it and do needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please find the below attachment.</span></div>
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Regards,<br>
Reena</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5713848:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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