Subject: Ticket Assigned - Conversation with Riyas Koori
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 11:12:37 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Riyas Koori Riyas Koori                    Hi           02:39 PM, 20th Feb                   Reena                   Good Afternoon Riyas, Thank you for contacting us. This is Reena, How may I assist you today?           02:43 PM, 20th Feb                   Reena                   We would request you to please elaborate your concern.           02:46 PM, 20th Feb                     Riyas Koori                    Very poor return collection service           02:46 PM, 20th Feb                     Riyas Koori                    Very bad           02:47 PM, 20th Feb                     Riyas Koori                    Even last time no one came to take back my return           02:47 PM, 20th Feb                   Reena                   We sincerely apologize for the inconvenience caused.           02:51 PM, 20th Feb                   Reena                   We s
 ee that you are contacting us regarding the order id 9414748957           02:52 PM, 20th Feb                     Riyas Koori                    This time they took the shirts           02:53 PM, 20th Feb                     Riyas Koori                    But last time i had to throw           02:53 PM, 20th Feb                     Riyas Koori                    Dear RIYAS KOORI, We are unable to find your address. Request you to please call me back or send me your whatsapp location so that we can Pickup your order. Team Landmark           02:53 PM, 20th Feb                     Riyas Koori                    Why you send first rong location           02:53 PM, 20th Feb                     Riyas Koori                    This way i received messages today           02:53 PM, 20th Feb                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website. 
           02:57 PM, 20th Feb                   Reena                   We have noted down your feedback and we will forward it to the relevant team and we will ask them to make sure that this mistake is not repeated again.           03:03 PM, 20th Feb                   Reena                   We would like to inform you that for the return request for order No. 9414748957, the return product has been collected from your end.           03:05 PM, 20th Feb                   Reena                   We would like to tell you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           03:05 PM, 20th Feb                     Riyas Koori                    Ok           03:06 PM, 20th Feb                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-
 14 working days.           03:06 PM, 20th Feb                   Reena                   Please let us know if we can assist you any other queries.           03:08 PM, 20th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:11 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5734551