Subject: New Reply Received - Return item from order - 9414886051
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 09:57:48 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Return item from order - 9414886051  Ticket comment <div dir="auto">Greetings team,<div dir="auto"><br></div>
<div dir="auto">Gentle reminder!<br><br><div dir="auto">Khadija Abdul Sattar Mohammed.</div>
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<div>On Mon, 20 Feb 2023, 11:05 am Khadija AbdulSattar, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Greetings team, <div dir="auto"><br></div>
<div dir="auto">Any update on this?<br><br><div dir="auto">Khadija Abdul Sattar Mohammed.</div>
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<div dir="ltr" class="gmail_attr">On Sun, 19 Feb 2023, 12:55 pm Khadija AbdulSattar, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi Team,<div dir="auto"><br></div>
<div dir="auto">Apologies for the delay.<div dir="auto"><br></div>
<div dir="auto">The name of the item is Max 2 pack non wired bra.</div>
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<div dir="auto">As per the attached picture, it is in its original packaging, with all tags attached to it. Both pieces secured by the original tag together.</div>
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<div dir="auto">I had ordered the wrong size by mistake as I wanted 40 D but selected the wrong size 40 DD</div>
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<div dir="auto">Kindly assist for the same.</div>
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<br><div dir="auto">Khadija Abdul Sattar Mohammed.</div>
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<div dir="ltr" class="gmail_attr">On Sun, 19 Feb 2023, 12:54 am Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5724247</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5724247<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Tawfik : </div>
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<div dir="ltr"><div dir="ltr">Hi Khadija,<br><br>Thank you for getting in touch with us.<br> <br>Please provide us with the full name of the item that you want to return so we can further assist you.<br> <br>We look forward to hearing from you.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span>Max </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5724247