Subject: New Reply Received - Refund
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 06:52:14 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Refund  Ticket comment <div>Thank you I appreciate <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
</div>
<div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, February 20, 2023, 10:43 AM, Max &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv5188731373"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sridevi,</div>
<div dir="ltr">
<br>Thank you for contacting us.<br><br>Please accept our full apologies for the inconvenience​ caused to you.<br><br>We would like to inform you that a return request has been created for order No. 9410308343 on 20/2/2023 and the request will be received by the transportation partner within 2-5 working days. In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">You can track your return request by following <a rel="noreferrer" target="_blank" href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=RP022023001884">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=RP022023001884</a> with tracking id RP022023001884.<br><br>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid online will be refunded back to your my credit account.<br><br>Thank you for your shopping and cooperation with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>Thank you,<br>Max support team</div>
</div></div>
<div id="yiv5188731373yqtfd30098" class="yiv5188731373yqt6420180737">

	

</div>
</div></div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5712228