Subject: New Reply Received - Re:Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 02:53:42 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re:Your refund is on its way  Ticket comment <div dir="auto">It's been a long time i heard from you that my refund its on the way till now I don't recieve any, why don't you change the items and delivered to me again. Its so disappointing. You give the items that not complete and now the refund that you said that 7to 14 days til now nothing happened. <div>What is this, hoping you change your 7 to</div>
<div> 14days policy bcoz it nothing happened.</div>
<div>The 14 days it's reach to two months &#128517;. <br><br>Sent from my Huawei phone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Thu, Feb 16, 2023, 11:53 AM<br>To: [email-masked]<br>Subject: Re: [#5645512] - Re:Your refund is on its way<br>
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	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Merlinda,</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to help you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we have already processed the refund of amount KWD 2.60 on 24/1/2023 regarding the order id 8410231938 and the amount you paid online will be refunded back to your original payment method.</div>
<div dir="ltr"><br></div>
<div dir="ltr">If still you did not receive the refund kindly raise the objection to the bank.<br>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">5645512:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5645512