Subject: New Reply Received - Product information
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 14:01:51 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Halo spalash team plz refund me as soon as possible iam going to vacation and we need sharts plz </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 19 Feb 2023, 10:21 am Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5725145</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Ayaz,<br><br>Thank you for contacting us.<br><br>We sincerely apologize for any inconvenience caused.<br><br>We would like to inform you that we will not able to find the items availability without item names or item link.<br><br>We request you to please visit our website and get back to us with the item name or item link from the website and you can also visit the store to  check the availability of items.<br><br>We look forward to hearing from you.<br><br>Thank You,<br>Splash Support Team</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5725145