Subject: New Reply Received - Shukran
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Feb 2023 13:32:57 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="auto">Im not the one cancel the item in that order. Your system cancel it. How about the 2 item that's successfully delivered?<div dir="auto"><br></div>
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<br><div dir="auto">Errol Arellano Pascual </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Feb 18, 2023, 12:48 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Errol,<br><br>Thank you for contacting us.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We have been notified by the concern team regarding the order id 9413785854 that the order has a cancellation and therefore it is not eligible for the cashback.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank You,<br>Max Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5694329