Subject: Ticket Assigned - Conversation with Renu Masih
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Feb 2023 09:43:20 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Renu Masih Renu Masih                    Actually it’s not giving me the option for return items           01:17 PM, 18th Feb                     Renu Masih                    I think it’s not getting updated!           01:17 PM, 18th Feb                   Reena                   Good Afternoon Renu, Thank you for contacting us. This is Reena, How may I assist you today?           01:19 PM, 18th Feb                     Renu Masih                    I would like to return few items which I have purchased online           01:19 PM, 18th Feb                     Renu Masih                    My order number is  9414845007           01:20 PM, 18th Feb                     Renu Masih                    Actually it’s not giving me the option for return items           01:20 PM, 18th Feb                     Renu Masih                    Online           01:20 PM, 18th Feb                     Renu Masih                    I think it’s not getting updated!           01:21 PM, 18th Feb                   Reena                   It will just take a moment to check the details for you.           01:21 PM, 18th Feb                     Renu Masih                    Ok           01:21 PM, 18th Feb                   Reena                   Thank you for allowing me the time to check. I appreciate your patience.           01:27 PM, 18th Feb                     Renu Masih                    Ok           01:28 PM, 18th Feb                     Renu Masih                    Online it’s not giving me the option for return items           01:28 PM, 18th Feb                   Reena                   We would request you to please share with us the item id which you want us to return back.           01:28 PM, 18th Feb                     Renu Masih                    Ok           01:29 PM, 18th Feb                     Renu Masih                    My order number is  9414845007           01:29 PM, 18th Feb                   Reena                   We would request you to please share us the items name and item id which you want to return.           01:33 PM, 18th Feb                     Renu Masih                    Solid pants with buttons           01:35 PM, 18th Feb                     Renu Masih                    There is no item Id mentioned           01:35 PM, 18th Feb                     Renu Masih                    Only order number I can see           01:36 PM, 18th Feb                   Reena                   We see that you want us to return your item Solid Pants with Button Detail and Pockets, we will create your return request and update you via e-mail.           01:38 PM, 18th Feb                     Renu Masih                    Sure           01:38 PM, 18th Feb                     Renu Masih                    Thank you           01:38 PM, 18th Feb                   Reena                   Please let us know if we can assist you any other queries.           01:38 PM, 18th Feb                     Renu Masih                    That’s all for now           01:39 PM, 18th Feb                     Renu Masih                    Thank you ?           01:39 PM, 18th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:42 PM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5726160