Subject: Ticket Assigned - Conversation with Alhamdulillah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 12:23:02 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alhamdulillah Alhamdulillah                    Hello           03:57 PM, 17th Feb                     Alhamdulillah                    Order#9414919516 ready???           03:58 PM, 17th Feb                   Reena                    Good Afternoon Dear Customer, Thank you for contacting us. This is Reena, How may I assist you today?           04:01 PM, 17th Feb                   Reena                   We see that you are contacting us regarding the order id 9414919516           04:02 PM, 17th Feb                   Reena                   It will just take a moment to check the details for you.           04:02 PM, 17th Feb                     Alhamdulillah                    My order is ready?           04:04 PM, 17th Feb                     Alhamdulillah                    I am in fujairah           04:04 PM, 17th Feb                   Reena                   We would like to inform you that you have placed the order on Feb 16, 2023 and your expected collection date is Feb 20, 2023.           04:05 PM, 17th Feb                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days.           04:05 PM, 17th Feb                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           04:05 PM, 17th Feb                   Reena                   Please let us know if we can assist you any other queries.           04:09 PM, 17th Feb                     Alhamdulillah                    Today I need urgent plzz           04:10 PM, 17th Feb                     Alhamdulillah                    I have cancel this order because I need urgent           04:12 PM, 17th Feb                   Reena                   We would like to inform you that your order will be available for collection for 14 days from the confirmation email received to collect.           04:13 PM, 17th Feb                   Reena                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           04:13 PM, 17th Feb                   Reena                   Please note that if you do not wish to wait 14 days, You can visit the store to collect the order and return at the same time.           04:13 PM, 17th Feb                     Alhamdulillah                    Today just received order?           04:15 PM, 17th Feb                   Reena                   We would like to tell you that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days.           04:18 PM, 17th Feb                   Reena                   Please let us know if we can assist you any other queries.           04:20 PM, 17th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           04:22 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5723500