Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 11:45:04 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Has the click n collect issue been resolved?           03:17 PM, 17th Feb                     User                    Helo           03:19 PM, 17th Feb                     User                    Haalooo           03:19 PM, 17th Feb                   Reena                   Good Afternoon Dear Customer, Thank you for contacting us. This is Reena, How may I assist you today?           03:19 PM, 17th Feb                     User                    Been trying for several days to order items on click n collect but the system is only promoting for a home delivery  Been asking your chat center to assist but sorry to say nothing has been done to the moment .....  Hell           03:22 PM, 17th Feb                   Reena                   We would like to inform you that click and collect order facilities are not available for the items 
 which required assembly.           03:25 PM, 17th Feb                   Reena                   We would request you to kindly share with us the item link which you are trying to order.           03:26 PM, 17th Feb                     User                    These are cup and waste baskets ... No assembly required           03:26 PM, 17th Feb                     User                             03:28 PM, 17th Feb                     User                             03:29 PM, 17th Feb                     User                             03:29 PM, 17th Feb                     User                    These are the items .do you think assembly required ..           03:30 PM, 17th Feb                     User                    Can I have the number of your online shopping supervisor coz this is ridiculous           03:30 PM, 17th Feb                   Reena                   We sincerely apologize for the inconvenience caused.           03:30 PM, 17th Feb                     User       
              Number please           03:30 PM, 17th Feb                     User                    Hello           03:32 PM, 17th Feb                   Reena                   It will just take a moment to check the details for you.           03:32 PM, 17th Feb                   Reena                   Please allow me a moment, we are still checking.           03:35 PM, 17th Feb                     User                    Zzz           03:37 PM, 17th Feb                   Reena                   We sincerely apologize for the inconvenience caused. We have checked from our end, we see that this item is not available for the click and collect facilities.           03:37 PM, 17th Feb                   Reena                   We would request you to please place the online order.           03:38 PM, 17th Feb                     User                    I tried all sorts of items . Nothing is in the click n collect list           03:39 PM, 17th Feb                   Reena                
    We would request you to kindly place the online order as the click and collect facility is not available at the moment.           03:42 PM, 17th Feb                   Reena                   Please let us know if we can assist you any other queries.           03:42 PM, 17th Feb                   Reena                   It was a pleasure to assist you. Thank you for contacting Homecentre.   Have a wonderful day.           03:44 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5723358