Subject: Ticket Assigned - Conversation with Mayada
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 11:12:06 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mayada Mayada                    Good Afternoon , Excuse me I had an order which should have been delivered since Monday           02:58 PM, 17th Feb                     Mayada                    I called the man who should have delivered it a couple of times and asked him to deliver it in the morning and he never did           02:58 PM, 17th Feb                     Mayada                    The delivery company does not call the customer they just send on WhatsApp expecting the customer to be on his / her phone 24/7 ??           02:59 PM, 17th Feb                     Mayada                    Please look into it as this is the second time I do not receive my order           02:59 PM, 17th Feb                   Reena                   Good Afternoon Mayada, Thank you for contacting us. This is Reena, How may I assist you today?           03:01 PM, 17th Feb   
                 Reena                   We see that you are contacting us regarding the order id 9414289894           03:03 PM, 17th Feb                   Reena                   It will just take a moment to check the details for you.           03:05 PM, 17th Feb                   Reena                   Please accept our full apologies we see that your order has been delayed by 4 days           03:06 PM, 17th Feb                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           03:06 PM, 17th Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           03:06 PM, 17th Feb                     Mayada                    Please look into it as this is the second time I do not receive my order           03:06 PM, 17th Feb                     Mayada                 
    Thank u           03:07 PM, 17th Feb                   Reena                   Please let us know if we can assist you any other queries.           03:08 PM, 17th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:11 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5723218