Subject: Ticket Assigned - Conversation with Noha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 07:30:02 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Noha Noha                    I didn’t receive it           11:18 AM, 17th Feb                     Noha                    Pls send it here on WhatsApp           11:18 AM, 17th Feb                     Noha                    Hello           11:20 AM, 17th Feb                   Reena                   Good Afternoon Noha, Thank you for contacting us. This is Reena, How may I assist you today?           11:20 AM, 17th Feb                     Noha                    I wrote up           11:20 AM, 17th Feb                   Reena                   We see that you are contacting us regarding the order id 9414386033           11:20 AM, 17th Feb                     Noha                    Yes           11:20 AM, 17th Feb                     Noha                    Didn’t receive the voucher on the email           11:21 AM, 17th Feb                     Noha                    Send it here           11:21 AM, 17th Feb                   Reena                   We’d like to give you a voucher worth AED 10 for you to use on your next purchase at Centerpoint.           11:21 AM, 17th Feb                   Reena                   The voucher code you need to apply at checkout is 093-58CS-ETPX-M36A-E3.           11:21 AM, 17th Feb                   Reena                   * General terms and conditions: 1. This voucher code is valid until 14.03.2023. 2. The voucher can be spent up to a threshold of 11 AED. 3. Voucher is only valid on Centerpoint. 4. The voucher code can only be used once per person, per credit card, and per registration.           11:21 AM, 17th Feb                     Noha                    The money for the return item where           11:21 AM, 17th Feb                     Noha                    It is 39 dhs           11:22 AM, 17th Feb                     Noha                    I think           11:22 AM, 17th Feb                     Noha                    Hello           11:23 AM, 17th Feb                   Reena                   We would like to inform you that the voucher has been provided you against the delivery charges.           11:24 AM, 17th Feb                     Noha                    Yes           11:24 AM, 17th Feb                     Noha                    The value for the return item is where           11:24 AM, 17th Feb                     Noha                    Is refundable where           11:24 AM, 17th Feb                   Reena                   We would like to inform you that for the return request for order No. 9414386033, the return product has been collected from your end.           11:25 AM, 17th Feb                     Noha                    Yes           11:25 AM, 17th Feb                   Reena                   We would like to tell you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           11:25 AM, 17th Feb                     Noha                    The money will be refunded through what           11:25 AM, 17th Feb                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           11:26 AM, 17th Feb                   Reena                   Please let us know if we can assist you any other queries.           11:28 AM, 17th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:29 AM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5722398