Subject: Ticket Assigned - Conversation with Rashid Waris
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 12:57:20 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rashid Waris Rashid Waris                    Hello my order number is 9414404708 I order this on 13 February and they reject the order saying that customer canceled the order           04:43 PM, 16th Feb                     Rashid Waris                    After that they said that we will deliver wait for us but still I didn’t received my order           04:44 PM, 16th Feb                   Reena                   Good Evening Rashid, Thank you for contacting us. This is Reena, How may I assist you today?           04:46 PM, 16th Feb                   Reena                   We see that you are contacting us regarding the order id 9414404708           04:46 PM, 16th Feb                     Rashid Waris                    Yes           04:47 PM, 16th Feb                   Reena                   It will just take a moment to check the details for you.           04:47 PM, 16th Feb                   Reena                   Please accept our full apologies we see that your order has been delayed by 3 days           04:48 PM, 16th Feb                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           04:49 PM, 16th Feb                   Reena                   Please allow us some time to do a needful.           04:49 PM, 16th Feb                     Rashid Waris                    From last 3 days they are saying the same thing that we will deliver as soon as possible please try to find out the actual delivery time           04:50 PM, 16th Feb                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           04:52 PM, 16th Feb                   Reena                    Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           04:53 PM, 16th Feb                   Reena                   Please let us know if we can assist you any other queries.           04:55 PM, 16th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           04:56 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5719988