Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 10:27:50 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Thu, 16 Feb 2023, 13:21 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5703725</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Rahmatullah,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to help you.</div>
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<div dir="ltr">In order to assist you accordingly, we would request you to please elaborate your concern.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount QAR 15 in your my credit wallet regarding the order id 4714077594.You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5703725