Subject: Ticket Assigned - Conversation with Benny G Manali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 07:39:21 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Benny G Manali Benny G Manali                    even after repeated request yo are not reset my account ,           11:13 AM, 16th Feb                     Benny G Manali                    it is a surprise that you not interested in customer support ?           11:13 AM, 16th Feb                     Benny G Manali                    since Monday am requesting the same           11:14 AM, 16th Feb                   Reena                   Good Afternoon Benny, Thank you for contacting us. This is Reena, How may I assist you today?           11:15 AM, 16th Feb                     Benny G Manali                    Hi Since Monday i am requesting to rest my account .           11:16 AM, 16th Feb                     Benny G Manali                    1  i cannot login through Facebook which which used to do  2  My password not accept for email 3 I cannot reset as it not getting me the mail for reset           11:17 AM, 16th Feb                   Reena                   We would request you to please confirm with us your e-mail id [email-masked] and access of the country           11:23 AM, 16th Feb                     Benny G Manali                    yes it is . it is from Kuwait           11:23 AM, 16th Feb                   Reena                   We sincerely apologize for the inconvenience caused.           11:27 AM, 16th Feb                   Reena                   Please give us some time, because the issue has been escalated to the technical team, and they will try their best to help you properly.           11:27 AM, 16th Feb                     Benny G Manali                    Hi, i am not disgracing you  but the similar kind of message i have got from  ZAI, Mazen too           11:29 AM, 16th Feb                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           11:30 AM, 16th Feb                     Benny G Manali                    Please be assured as we have now escalated this issue to our technical team with the screenshot you provided.           11:30 AM, 16th Feb                     Benny G Manali                    We will be on touch with you and contact you on your email.           11:30 AM, 16th Feb                     Benny G Manali                    We’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email.           11:30 AM, 16th Feb                     Benny G Manali                    We will check and will update you on your email [email-masked]           11:30 AM, 16th Feb                     Benny G Manali                    We will escalate the issue with the technical team team.           11:30 AM, 16th Feb                   Reena                   We will update you by e-mail.           11:30 AM, 16th Feb                     Benny G Manali                    thanks and I hope i will get it           11:32 AM, 16th Feb                   Reena                   Please let us know if we can assist you any other queries.           11:33 AM, 16th Feb                   Reena                   It was a pleasure to assist you. Thank you for contacting us.   Have a wonderful day.           11:35 AM, 16th Feb                     Benny G Manali                    ?           11:37 AM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5718347