Subject: Ticket Assigned - Conversation with FATIMA
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 07:07:27 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with FATIMA FATIMA                    السلام عليكم           10:50 AM, 16th Feb                     FATIMA                    Hello           10:50 AM, 16th Feb                   Reena                   Good Afternoon Fatima, Thank you for contacting us. This is Reena, How may I assist you today?           10:55 AM, 16th Feb                     FATIMA                    I have a delivery that supposed to be delivered yesterday but I didn’t get it           10:56 AM, 16th Feb                     FATIMA                    Hi, we missed you! We were unable to deliver your order 9414673494 on 2023-02-15 22:13:48, reason: Future Date Delivery. We'll make another delivery attempt soon. Click to give feedback https://shkrn.app.link/yQTQpbFDrxb Stay Happy!           10:56 AM, 16th Feb                     FATIMA                    And I received this massage yesterday           10:57 AM, 16th Feb                   Reena                   We see that you are contacting us regarding the order id 9414673494           10:57 AM, 16th Feb                   Reena                   Please allow us a moment to check your details.           10:59 AM, 16th Feb                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day.           11:00 AM, 16th Feb                     FATIMA                    When they will deliver it?           11:00 AM, 16th Feb                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           11:01 AM, 16th Feb                     FATIMA                    May i know when??           11:02 AM, 16th Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           11:04 AM, 16th Feb                   Reena                   Please let us know if we can assist you any other queries.           11:05 AM, 16th Feb                     FATIMA                    Ok           11:05 AM, 16th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           11:06 AM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5718209