Subject: Ticket Assigned - Conversation with Yassin Elhabashi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 13:36:02 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yassin Elhabashi Yassin Elhabashi                    Hi           05:05 PM, 15th Feb                     Yassin Elhabashi                             05:05 PM, 15th Feb                     Yassin Elhabashi                             05:05 PM, 15th Feb                   Reena                   Good Evening Yassin, Thank you for contacting us. This is Reena, How may I assist you today?           05:10 PM, 15th Feb                   Reena                   We see that you are contacting us regarding the order id 9414489662           05:11 PM, 15th Feb                     Yassin Elhabashi                    Yes           05:13 PM, 15th Feb                     Yassin Elhabashi                    Have waiting the courier to deliver but no one call just received sms message for validation btu the link it’s not opening           05:14 PM, 15th Feb                   Reena                   It will just take a moment to check the details for you.           05:16 PM, 15th Feb                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           05:18 PM, 15th Feb                     Yassin Elhabashi                    Your delivery service is very bad and that thing give me a bad reputation and will not order again from centre point  hope my voice escalate to the management           05:19 PM, 15th Feb                   Reena                   We would request you to please confirm with us your contact number +971566515482           05:19 PM, 15th Feb                     Yassin Elhabashi                    Yes it’s mine           05:19 PM, 15th Feb                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           05:23 PM, 15th Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           05:23 PM, 15th Feb                     Yassin Elhabashi                    Same thing repeating           05:24 PM, 15th Feb                     Yassin Elhabashi                    Last time for me it’s my last with Counterpoint will give bad feedback to my friends           05:25 PM, 15th Feb                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           05:29 PM, 15th Feb                   Reena                   Please let us know if we can assist you any other queries.           05:32 PM, 15th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           05:35 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5715643