Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 12:16:21 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Team,</div>
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<div>Please note that i added an additional item to get free delivery option and i have no time to visit the store as i am busy in these days with office work and studies. Now you’re requesting me to visit the store so there is no use of free delivery option and i have to pay for texi too and spare my time to visit the store. </div>
<div>It is not totally acceptable. <br>Awaiting for your response. <br><div dir="ltr">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 14 Feb 2023, at 7:54 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Mohamed,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to assist you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div>We would like to infrom you that we have forwarded this issue to our concerned team and they are going to make sure this will not repeat in future again. However, we would request you to please visit any nearby store and show them your order confirmation email for the removal of the security tag.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5707352