Subject: Ticket Assigned - Conversation with Abdou
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 08:45:23 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdou Abdou                    Can refresh my account           12:21 PM, 15th Feb                   Reena                   Good Afternoon Dear Customer, Thank you for contacting us. This is Reena, How may I assist you today?           12:24 PM, 15th Feb                     Abdou                    Reena           12:30 PM, 15th Feb                     Abdou                    Are you in UAE           12:30 PM, 15th Feb                     Abdou                    Try to reset the password           12:31 PM, 15th Feb                     Abdou                    The link not receive           12:31 PM, 15th Feb                   Reena                   It will just take a moment to check           12:33 PM, 15th Feb                     Abdou                    Ok           12:33 PM, 15th Feb                   Reena                   We sincerely apologize fo
 r the issue that you are facing however, please simply follow the below steps to reset the password for your account           12:36 PM, 15th Feb                   Reena                   1. Click on "Forgot Password" Link on the login window.  2. Enter your registered email address (in small letters).           12:37 PM, 15th Feb                   Reena                   3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.           12:37 PM, 15th Feb                   Reena                   4. Click on the password reset link and change your password.  5. You can login now with your new password           12:37 PM, 15th Feb                     Abdou                    Nothing received in my email           12:39 PM, 15th Feb                     Abdou                    I did but link to sent           12:39 PM, 15th Feb                   Reena                   We have forwarded your query to the technical team and will be
  in touch with you asap to assist you in resolving this concern.           12:40 PM, 15th Feb                     Abdou                    Thank you           12:40 PM, 15th Feb                   Reena                   Please allow us some time to do a needful.           12:40 PM, 15th Feb                     Abdou                    Appreciate it           12:41 PM, 15th Feb                   Reena                   Please let us know if we can assist you any other queries.           12:41 PM, 15th Feb                     Abdou                    No thank you           12:41 PM, 15th Feb                     Abdou                    Inly try ro refresg my account           12:42 PM, 15th Feb                     Abdou                    To go home after tomm           12:42 PM, 15th Feb                   Reena                   Please give us some time, we will update you by e-mail.           12:44 PM, 15th Feb                   Reena                   It was a pleasure to assist yo
 u. Thank you for contacting us.  Have a wonderful day.           12:44 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5714029