Subject: New Reply Received - My Account
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 15:06:01 +0000

Hi Reena kumari,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto">Same problem i didn't receive reset link<br><br><div>salahuddin </div>
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<div>On Tue, 14 Feb 2023, 8:00 am Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Syed,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to help you.</div>
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<div>We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br style="box-sizing:border-box"><br style="box-sizing:border-box">1. Click on "Forgot Password" Link on the login window.</div>
<div>2. Enter your registered email address (in small letters).</div>
<div>3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.</div>
<div>4. Click on the password reset link and change your password.</div>
<div>5. You can login now with your new password</div>
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<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br style="box-sizing:border-box"><br style="box-sizing:border-box"><div>1. Screenshot Of The Issue(If Possible)</div>
<div>2. platform from which you tried to reset the password</div>
<div>3. Registered email address</div>
<div>4. Country of access</div>
<br style="box-sizing:border-box">Feel free to reach out to us for any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box"><div>We hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Splash Support Team</div>
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Attachments :
1. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2044012030611'>Screenshot_20230214-190451_Splash.jpg</a><br />2. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2044012030612'>Screenshot_20230214-190437_Splash.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5707877