Subject: Note Added - [#5830698] Unresolved order cancellation
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 05:58:37 +0000

Hi ,    Hanan Abouzeid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5830698    Subject:  Unresolved order cancellation   Requester: Meralys Moreno Gelis    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Reena,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Well Noted will do the needful </div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.0pt">  </span><span style="font-size:9.0pt">Thank You
</span>
</div>
<div></div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="249" style="width:187.0pt;margin-left:1.5pt;border-collapse:collapse">
<tbody>
<tr style="height:16.0pt">
<td width="249" style="width:187.0pt;padding:.75pt .75pt 0in .75pt;height:16.0pt">
<div class="MsoNormal">
<span style="font-size:9.0pt;color:black">Best Regards</span><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:black'>,</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="margin-left:5.4pt;border-collapse:collapse">
<tbody>
<tr style="height:40.05pt">
<td width="75" style="width:56.6pt;padding:0in 5.4pt 0in 5.4pt;height:40.05pt">
<div class="MsoNormal" style="line-height:105%">
<span style="font-size:8.0pt;line-height:105%;color:#1F497D"><img width="70" height="69" style="width:.7333in;height:.7166in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDQ0MjE5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tY3JEaveBnxHKqijTTD_eSgux523fLTfWGDuFVIyOQE" data-id="2044014442191"></span><span style="color:#1F497D;mso-fareast-language:#4C09"></span>
</div>
<div></div>
<div></div>
</td>
<td width="138" style="width:103.2pt;padding:0in 5.4pt 0in 5.4pt;height:40.05pt">
<div class="MsoNormal" style="line-height:105%">
<b><span style="font-size:9.0pt;line-height:105%;color:#E6801A;mso-fareast-language:#4C09">Hanan Rabie
</span></b><span style="font-size:9.0pt;line-height:105%;color:#1F497D;mso-fareast-language:#4C09"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:8.0pt;color:black">Customer Support Executive
</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style="font-size:8.0pt;line-height:105%;color:#1F497D;mso-fareast-language:#4C09"> </span><span style="color:#1F497D;mso-fareast-language:#4C09"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FPostaPlusKWT%2F&amp;data=05%7C01%7Ch.abuouzeid%40postaplus.com%7Cef23070e4757457322c808dae030a12d%7C8042961e95b84299abf9d2f82ed850e5%7C0%7C0%7C638068796714764732%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=ZWSe64dRvAk9H6J5jrdlsXlugsNNo%2FZduReqvR7owfo%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:8.0pt;line-height:105%;color:#1F497D;text-decoration:none"><img width="18" height="18" style="width:.1916in;height:.1916in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDQ0MjE5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6Qomz_jRAM9qa8XCVehT1shrsAPQSZ-vYmQ8GYC6qoE" data-id="2044014442192"></span></a><span style="font-size:8.0pt;line-height:105%;color:#1F497D;mso-fareast-language:#4C09"> </span><a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fpostaplus%2F&amp;data=05%7C01%7Ch.abuouzeid%40postaplus.com%7Cef23070e4757457322c808dae030a12d%7C8042961e95b84299abf9d2f82ed850e5%7C0%7C0%7C638068796714764732%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=dR%2FPwAfD8vdWXdYZN2N%2BNeUHqsEvB6LrUBwqT3MbjpI%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:8.0pt;line-height:105%;color:#1F497D;text-decoration:none"><img width="18" height="18" style="width:.1916in;height:.1916in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDQ0MjE5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ixKH6A4BmhJVEUUcSxFaYu4J8i_tDhf7OBGsdU3vefg" data-id="2044014442193"></span></a><span style="font-size:8.0pt;line-height:105%;color:#1F497D;mso-fareast-language:#4C09"> </span><a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fplus_posta&amp;data=05%7C01%7Ch.abuouzeid%40postaplus.com%7Cef23070e4757457322c808dae030a12d%7C8042961e95b84299abf9d2f82ed850e5%7C0%7C0%7C638068796714764732%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=zUOJRAXo00zpPf9jKcsia1lNsv8ZX82GC%2Ff6jDG0Wkc%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:8.0pt;line-height:105%;color:#1F497D;text-decoration:none"><img width="18" height="18" style="width:.1916in;height:.1916in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDQ0MjE5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9xsMI9-LuZtWlMMlS6QIsagfKXitgDQJe08LNKw3vd4" data-id="2044014442194"></span></a><span style="font-size:8.0pt;line-height:105%;color:#1F497D;mso-fareast-language:#4C09"> </span><a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpostaplus%2F&amp;data=05%7C01%7Ch.abuouzeid%40postaplus.com%7Cef23070e4757457322c808dae030a12d%7C8042961e95b84299abf9d2f82ed850e5%7C0%7C0%7C638068796714764732%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=orsx2%2FuCzUVjeRkNxKcd9HMvN2fTt5XG50j%2FMdNPFWA%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:8.0pt;line-height:105%;color:#1F497D;text-decoration:none"><img width="18" height="18" style="width:.1916in;height:.1916in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDQ0MjE5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jrDSzsb2mSwRIztiVGq9nQWvnCgvmW_iThJzGO-n7vI" data-id="2044014442196"></span></a><span style="color:#1F497D;mso-fareast-language:#4C09"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal">
<b><span style="font-size:8.0pt;color:#EA8B00;mso-fareast-language:#4C09">Phone:
</span></b><span style="font-size:8.0pt;color:black;mso-fareast-language:#4C09">+965 1881881 
</span><span style="font-size:8.0pt;color:#1F497D;mso-fareast-language:#4C09"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="color:#1F497D"><img width="330" height="2" style="width:3.4333in;height:.025in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDQ0MjE5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LpzlnSoZxiJzTOjTkUQRkrW5mQuTcQor6j1qPEgfYnA" data-id="2044014442198" alt="Title: line art"></span><span style="color:#1F497D;mso-fareast-language:#4C09"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style="font-size:8.0pt;color:#EA8B00;mso-fareast-language:#4C09">Location:
</span></b><span style="font-size:8.0pt;color:black;mso-fareast-language:#4C09">Kuwait
</span><b><span style="font-size:8.0pt;color:#EA8B00;mso-fareast-language:#4C09">                                         </span></b><b><i><span lang="FR-CA" style="font-size:8.0pt;mso-fareast-language:#4C09">Delivered Your Way</span></i></b><span style="color:#1F497D;mso-fareast-language:#4C09"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="color:#1F497D"><img width="330" height="2" style="width:3.4333in;height:.025in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDQ0MjE5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LpzlnSoZxiJzTOjTkUQRkrW5mQuTcQor6j1qPEgfYnA" data-id="2044014442198" alt="Title: line art"></span><span style="color:#1F497D;mso-fareast-language:#4C09"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:150%">
<span style="color:#1F497D"><img width="438" height="50" style="width:4.5583in;height:.525in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDQ0MjE5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0vnorT0L-XtsNp1eAizALdIUAsjioYbrExHKSZkMEYY" data-id="2044014442199"></span><span style="font-size:9.0pt;line-height:150%;color:#1F497D"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"><span style="font-size:10.0pt"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Sunday, March 12, 2023 7:38 AM<br>
<b>To:</b> KWI Customer Support &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5830698] - Unresolved order cancellation</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Problem Statement: Cancellation of an order.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order Date : Mar 5, 2023</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order ID:8417651283</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Tracking ID: 100080377566</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Assistance Required: Need help on urgent basis.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Issue Description: cx would like to cancel the order. Kindly do the needful.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for your help.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>CS Team Reena kumari</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</div>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5830698:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>

</blockquote></div>