Subject: Ticket Assigned - Conversation with Izdehar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 08:39:44 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Izdehar Izdehar                    Hi Please Provide me with the delivery number           12:10 PM, 10th Mar                     Izdehar                    It’s been 3 days since I received that my order id out for delivery           12:10 PM, 10th Mar                     Izdehar                    Im travelling tomorrow           12:10 PM, 10th Mar                     Izdehar                    And i want my order today           12:10 PM, 10th Mar                     Izdehar                    I’m Very disappointed with the poor customer service of not taking my complaint seriously           12:12 PM, 10th Mar                   Reena                   Good Afternoon Izdeher, Thank you for contacting us. This is Reena, I will be happy to assist you.           12:13 PM, 10th Mar                     Izdehar                    Yes please assist           12:14 PM, 10th Mar                     Izdehar                    Find my order           12:14 PM, 10th Mar                   Reena                   We see that you are contacting us regarding the order id 9417915874           12:15 PM, 10th Mar                     Izdehar                    Sooooooo?!!!!!!           12:17 PM, 10th Mar                   Reena                   It will just take a moment to check the details for you.           12:17 PM, 10th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 3 days           12:17 PM, 10th Mar                   Reena                   We would request you to please confirm with us your address- New Age clinic Villa 101           12:18 PM, 10th Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           12:20 PM, 10th Mar                     Izdehar                    Noooooi           12:21 PM, 10th Mar                     Izdehar                    I have just updated that           12:22 PM, 10th Mar                     Izdehar                    To           12:22 PM, 10th Mar                     Izdehar                    https://maps.google.com/maps?q=24.550430297852,54.682598114014           12:22 PM, 10th Mar                     Izdehar                    Even i sent my location by whatsapp to the driver           12:23 PM, 10th Mar                     Izdehar                    How was msjing me at 11:45 pm           12:23 PM, 10th Mar                     Izdehar                             12:23 PM, 10th Mar                     Izdehar                             12:24 PM, 10th Mar                   Reena                   Thank you for sharing the details, we would request you to kindly share with us the address in order to be updated (house number-neighborhood-street-city) and to help you to the fullest.           12:26 PM, 10th Mar                     Izdehar                    My dear  I shared this info a thousand times           12:27 PM, 10th Mar                     Izdehar                    It Old shahama , Alsharaqqi street opposite to the bus station           12:28 PM, 10th Mar                     Izdehar                    Villa new 11 /old 343           12:28 PM, 10th Mar                   Reena                   Thank you for sharing the address           12:30 PM, 10th Mar                   Reena                   We will escalate to the courier partner to update the address and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           12:31 PM, 10th Mar                     Izdehar                    I was clear about the delivery   I want it tomorrow I’m travelling           12:33 PM, 10th Mar                     Izdehar                    The delay from you So gix the problem           12:34 PM, 10th Mar                     Izdehar                    Thank you           12:34 PM, 10th Mar                   Reena                   Please allow us some time to do a needful.           12:35 PM, 10th Mar                   Reena                   Please let us know if we can assist you any other queries.           12:35 PM, 10th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           12:39 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5822540