Subject: Ticket Assigned - Conversation with Azhar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 08:17:00 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Azhar Azhar                    Hi when my item will be redAy to pickup?    Hi hope you’re doing well   Order # 9418228877  Kindly advise           11:50 AM, 10th Mar                   Reena                   Good Afternoon Azhar, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           11:57 AM, 10th Mar                     Azhar                    Kindly advise as soon as possible           11:58 AM, 10th Mar                     Azhar                    I’m waiting for order           11:58 AM, 10th Mar                     Azhar                    Kindly inform in store           11:58 AM, 10th Mar                   Reena                   It will just take a moment to check the details for you.           11:59 AM, 10th Mar                     Azhar                    Noted           12:00 PM, 10th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day.           12:00 PM, 10th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           12:00 PM, 10th Mar                     Azhar                    I’m traveling dear it gift for my baby           12:00 PM, 10th Mar                   Reena                   Please allow us some time to do a needful, we will update you by e-mail.           12:01 PM, 10th Mar                     Azhar                    Babyshop is well known for service           12:01 PM, 10th Mar                     Azhar                    That was not expected           12:01 PM, 10th Mar                     Azhar                    I hope you understand it’s give my for baby and I’m traveling           12:01 PM, 10th Mar                     Azhar                    Much appreciate dear kindly advise and confirm           12:02 PM, 10th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           12:04 PM, 10th Mar                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           12:04 PM, 10th Mar                     Azhar                    Noted i need today           12:05 PM, 10th Mar                   Reena                   Please let us know if we can assist you any other queries.           12:06 PM, 10th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           12:08 PM, 10th Mar                     Azhar                    My dear I’m still waiting           12:08 PM, 10th Mar                     Azhar                    ????           12:08 PM, 10th Mar                     Azhar                    I need my order today           12:08 PM, 10th Mar                     Azhar                    I have flight and it’s a gift           12:08 PM, 10th Mar                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           12:08 PM, 10th Mar                   Reena                   Please let us know if we can assist you any other queries.           12:10 PM, 10th Mar                     Azhar                    ???           12:10 PM, 10th Mar                     Azhar                    I need update now           12:10 PM, 10th Mar                     Azhar                    Let me know time to pickup           12:11 PM, 10th Mar                   Reena                   We would request you to kindly allow us some to do a needful, we will update you by e-mail.           12:14 PM, 10th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           12:16 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5822454