Subject: Ticket Assigned - Conversation with Shameena Mujeeb
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 08:06:34 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shameena Mujeeb Shameena Mujeeb                    Hi           11:17 AM, 10th Mar                     Shameena Mujeeb                    From the app we coyldnt order items           11:18 AM, 10th Mar                     Shameena Mujeeb                    As it contain both express item and other items           11:18 AM, 10th Mar                     Shameena Mujeeb                    Regarding this before also i have complained           11:18 AM, 10th Mar                     Shameena Mujeeb                    Still no updates           11:18 AM, 10th Mar                   hamza                   Good morning Shameena, Thank you for contacting Max. My name is Hamza, I will be happy to help you.           11:25 AM, 10th Mar                   hamza                   We sincerely apologize for any inconvenience caused however, we request you to please elabora
 te your concern so that we can assist you accordingly with this.           11:26 AM, 10th Mar                     Shameena Mujeeb                    Pls           11:26 AM, 10th Mar                   hamza                   Please elaborate your concern so that we can assist you accordingly with this.           11:28 AM, 10th Mar                     Shameena Mujeeb                    C           11:29 AM, 10th Mar                     Shameena Mujeeb                    C           11:29 AM, 10th Mar                   hamza                   Hi, I'm not getting a response from you. Are we still connected?           11:31 AM, 10th Mar                     Shameena Mujeeb                    Ss           11:33 AM, 10th Mar                     Shameena Mujeeb                    From the app we coyldnt order items           11:33 AM, 10th Mar                     Shameena Mujeeb                    As it contain both express item and other items           11:33 AM, 10th Mar                   
 hamza                   Could you please share your order number so that I can assist you further?           11:36 AM, 10th Mar                     Shameena Mujeeb                    Mr there is no order no           11:38 AM, 10th Mar                     Shameena Mujeeb                    I couldnt order           11:38 AM, 10th Mar                     Shameena Mujeeb                    Becoz of thi issue           11:38 AM, 10th Mar                     Shameena Mujeeb                    If i selrct shop i can           11:38 AM, 10th Mar                     Shameena Mujeeb                    Otherwise i couldnt           11:38 AM, 10th Mar                   hamza                   We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the showing issue so that we can investigate further and assist you accordingly with this.           11:43 AM, 10th Mar                     Shameena Mujeeb                    * File attached - 
 File.mp4 *             11:45 AM, 10th Mar                     Shameena Mujeeb                    C up           11:45 AM, 10th Mar                   hamza                   Please allow me a moment to check this for you.           11:53 AM, 10th Mar                   Reena                   Thank you for your patience           11:59 AM, 10th Mar                   Reena                   We are still checking           11:59 AM, 10th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           12:02 PM, 10th Mar                   Reena                   We would request you to please place the order as click and collect.           12:03 PM, 10th Mar                   Reena                   If still you will face any issue, please get back to us.           12:04 PM, 10th Mar                   Reena                   Please let us know if we can assist you any other queries.           12:05 PM, 10th Mar                   Reena          
          It was a pleasure to assist you. Thank you for contacting Max.   Have a wonderful day.           12:05 PM, 10th Mar                     Shameena Mujeeb                    Hello           12:06 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5822415