Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 07:24:24 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.
 Hi, 
I spoke to one of your supervisors. His name is Yousef  and he advised to initiate another return request. Please expedite this request.

Sent from Yahoo Mail for iPhone

On Friday, March 10, 2023, 10:35 AM, Centrepoint <[email-masked]> wrote:

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Thank you for submitting your Click & Collect return request

Hi Jayton Urmeneta, you’re almost there! You can finish returning these products in a few easy steps:
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1. Update your pick-up address 
 
 Please enter it  here  so we know where to collect your items from. Your return cannot be processed without a pickup address. 
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2. Confirm your pick-up
 
Our courier partner will send you an SMS to arrange your return pick-up. Your pickup should take place in 2-3 business days.
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3. Hand over your return
 
Wrap and seal your products in their original packaging, with all tags intact. Our courier partner will give you an acknowledgement receipt when they collect it.
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4. Receive your refund
    
   -  Your products will take 3-5 business days to reach our warehouse. 
   -  We'll take 1 business day to conduct a quality check. 
   -  Your refund will be issued in 2-7 business days after the quality check. 
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Once we transfer your refund, it may take up to 48 hours to reflect in your bank account.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5822129