Subject: Ticket Assigned - Refund Shukran pay
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 05:55:17 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund Shukran pay  Dear Marwa,

I just spoke to you regarding my query.

Yesterday i ordered from max and used my shukran pay credit but i put wrong cvv so the payment was pending then i put same order again by using credit card.

Technically my first order when got cancelled the shukran pay credit should come back since my order was cancelled because of wrong card details but i didnt get it back in the system .

please find attached screenshot of my cancelled order no and shukran pay credit amount.

I hope i will get positive reply from your side.

Thanks
Regards
Madiha

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5821890