Subject: Ticket Assigned - Conversation with Mary
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 11:39:43 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mary Mary                    Yes my order still not coming.im not in my work place  at 2           03:05 PM, 09th Mar                   Reena                   Good Afternoon Mary, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:10 PM, 09th Mar                   Reena                   We see that you are contacting us regarding the order id 8418243183           03:12 PM, 09th Mar                     Mary                    Yes           03:14 PM, 09th Mar                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.           03:15 PM, 09th Mar                     Mary                    But I'm not in my work place           03:16 PM, 09th Mar                   
 Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP0309230003671 with tracking id FP0309230003671           03:16 PM, 09th Mar                     Mary                    Can you please contact them to send it another address           03:17 PM, 09th Mar                     Mary                    Blk 5 st.52 house 39           03:18 PM, 09th Mar                   Reena                   We would request you to please confirm with us that you want us to deliver your order at this address Blk 5 st.52 house 39           03:21 PM, 09th Mar                     Mary                    Yes please how i to confirm           03:22 PM, 09th Mar                   Reena                   We will escalate to the courier partner to update the address and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.       
     03:23 PM, 09th Mar                   Reena                   Please allow us some time to do a needful.           03:24 PM, 09th Mar                     Mary                    Ok           03:24 PM, 09th Mar                   Reena                   Please let us know if we can assist you any other queries.           03:25 PM, 09th Mar                     Mary                    No only this           03:26 PM, 09th Mar                     Mary                    I cannot open my apps           03:26 PM, 09th Mar                     Mary                             03:26 PM, 09th Mar                     Mary                    Abbasiya           03:29 PM, 09th Mar                     Mary                    This is the full adress           03:29 PM, 09th Mar                     Mary                    Blk 5 st.52 bldg 39 abbasiya           03:30 PM, 09th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you 
 asap to assist you in resolving this concern.           03:31 PM, 09th Mar                     Mary                    Thank you very much           03:31 PM, 09th Mar                   Reena                   Please let us know if we can assist you any other queries.           03:32 PM, 09th Mar                     Mary                    Why I cannot open my apps?           03:33 PM, 09th Mar                     Mary                             03:33 PM, 09th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           03:34 PM, 09th Mar                   Reena                   We would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           03:34 PM, 09th Mar                   Reena                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance:           03:34 PM, 0
 9th Mar                     Mary                    Ok thanks           03:35 PM, 09th Mar                   Reena                   - email address : - Country of access           03:35 PM, 09th Mar                   Reena                   - type of device used - Application version. - System version           03:35 PM, 09th Mar                   Reena                   Please let us know if we can assist you any other queries.           03:36 PM, 09th Mar                     Mary                    It's ok now I already install again thanks           03:38 PM, 09th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:38 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5818223