Subject: Ticket Assigned - Conversation with NOURA
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 11:17:56 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with NOURA NOURA                             03:02 PM, 09th Mar                     NOURA                    Idid not proceed with this order i wanted to add more items .. why it got deducted from shukran acc ??           03:03 PM, 09th Mar                   Reena                   Good Afternoon Noura, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:05 PM, 09th Mar                   Reena                   It will just take a moment to check the details for you.           03:08 PM, 09th Mar                   Reena                   We see that you are contacting us regarding the order id 9418371152           03:10 PM, 09th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           03:11 PM, 09th Mar                   Reena                   We would like to inform you that 
  it is not possible to modify the order or add any products after it has been confirmed.           03:12 PM, 09th Mar                   Reena                   We request you to cancel the order and re-order again.           03:12 PM, 09th Mar                   Reena                   Please let us know if we can assist you any other queries.           03:14 PM, 09th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:17 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5818083