Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 11:07:04 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                             02:53 PM, 09th Mar                     User                    I order on monday and the web site write the delivery will be the next day on tuesday. Till today i didn’t get my order please comunicate me because i am calling the number no answer and i am waiting for my delivery .           02:55 PM, 09th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           02:57 PM, 09th Mar                   Reena                   We see that you are contacting us regarding the order id 8417822629           02:58 PM, 09th Mar                   Reena                   It will just take a moment to check the details for you.           03:00 PM, 09th Mar                   Reena                   Thank you for patience           03:00 PM, 09th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           03:01 PM, 09th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           03:01 PM, 09th Mar                   Reena                   Please allow us some time to do a needful.           03:01 PM, 09th Mar                   Reena                   Please let us know if we can assist you any other queries.           03:03 PM, 09th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.   Have a wonderful day.           03:05 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5817988