Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 09:26:43 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div><br></div>
<div dir="auto">Please replace the item asap</div>
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<div dir="auto">Or i will visit the center point branch.</div>
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<div dir="auto"><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 9 Mar 2023 at 10:37 AM Syeda Farii &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Plz find attached photos &amp; video</div>
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<div dir="auto">As you can see in the video, switch is on but its not turning on.</div>
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<div dir="auto">Plz replace this item. </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDE4NjYxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QHT4m4X9UYkY0OjeARFx8iJ1cUcBcTcfk6agU9GCJrE" data-id="2044014186616" style="width:750px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDE4NjYxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VUG6uYTdBlG3nMq7WR7-5pdF9EJNKV0NQH6PqMedwbQ" data-id="2044014186617" style="width:750px;max-width:100%"></div>
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<div dir="ltr" class="gmail_attr">On Thu, 9 Mar 2023 at 9:03 AM Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Syeda,</div>
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<div dir="ltr">Thank you for reaching out to Babyshop and giving us the opportunity to assist you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please share with us an image and video of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Thank You,</div>
<div>Babyshop Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5815281