Subject: Note Added - [#5816315] Article Feedback - متى سأستلم طلبي؟
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 09:01:01 +0000

Hi ,    Kasim | ECOM added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5816315    Subject:  Article Feedback - متى سأستلم طلبي؟   Requester: Am2012m    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F4E79'>Dear Team,</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F4E79'>It will be delivery by today.</span></div>
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<span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>Regards,</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F3864'></span>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>Kasim Mohammed</span></b></div>
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<span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>Operations </span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>- Elite Co.</span>
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<span lang="EN-IN" style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F3864'><img width="104" height="50" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDE4NDUzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iDILoW3wWFRVMmfPN_ljaa397IDIBSbm7dcsMW0VMhg" data-id="2044014184535" alt="cid:[email-masked]"></span><span lang="EN-IN" style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'></span>
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<b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>T  </span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>+968 24 442800</span>
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<b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>M </span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>+968 96 342995</span>
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<b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>W </span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F4E79'><a href="https://www.elite-co.com/" target="_blank" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>elite-co.com</span></a></span><u><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'></span></u>
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<b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#70AD47'>TRUST </span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#500050'>| </span></b><b><span lang="EN-IN" style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#5B9BD5'>CUSTOMER CENTRICITY</span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#5B9BD5'> </span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#500050'>|</span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#ED7D31'> INNOVATION </span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#500050'>| </span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#44546A'>ACTION BIAS </span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#500050'>| </span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>EXCELLENCE</span></b><u><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'></span></u>
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<span lang="EN-IN" style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#868686;mso-fareast-language:EN-IN'>The information in this message is confidential and is restricted only for the individual(s) copied above.</span><span lang="EN-IN" style='font-family:"Calibri","sans-serif";color:black;mso-fareast-language:EN-IN'></span>
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<span lang="EN-IN" style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#868686;mso-fareast-language:EN-IN'>If you are not the intended recipient, you are hereby notified that any use of this message or attachment(s) is strictly prohibited.</span><span lang="EN-IN" style='font-family:"Verdana","sans-serif";color:black;mso-fareast-language:EN-IN'></span>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Landmark Group [mailto:[email-masked]] <br><b>Sent:</b> 9 March, 2023 12:16 PM<br><b>To:</b> [email-masked]<br><b>Subject:</b> Fwd: [#5816315] - Article Feedback - متى سأستلم طلبي؟</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5816315" rel="noreferrer">#5816315</a> raised by Am2012m (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Problem Statement: Late delivery</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Order Date : February 28, 2023</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Order ID:  <span style="color:#183247">1716708523</span> </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Tracking ID:5031235975</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Assistance Required: Urgent delivery</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Issue Description: The delivery is still in transit please it has been delayed please make the delivery urgent</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>CS Team Reena kumari</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>On Thu, 9 Mar at 11:37 AM <span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span><span class="separator"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>​Dear valuable customer,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>We request you to please allow us some time so we can work on this and do the needful.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>We appreciate your patience.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>The Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br></span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>5816315:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'> </span>
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