Subject: New Reply Received - Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 06:33:48 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div class="WordSection1">
<div class="MsoNormal">All sorted, thank you </div>
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<b><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>Leanne Lobo</span></b><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><br>
<b>Director</b><br>
<b>Head of Transactional Services – Bahrain</b><br>
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Suite 2804 Almoayyed Tower Seef District, PO Box 5856, Bahrain </span>
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<a href="http://www.savills.me/" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none'><img width="45" height="45" style="width:.4722in;height:.4722in" id="_x0000_i1031" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDA2MjA4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Zt-NtNWihGgNTo3zIr3MtxG1uGDdvT0qLa1QGukXgyE" data-id="2044014062089"></span></a><span style='font-size:9.0pt;font-family:"Arial",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Arial",sans-serif'>T: +973 1 756 2860
<b>|</b> M: +973 394 16 562<br>
E: [email-masked]<br>
W: <a href="http://www.savills.me" rel="noreferrer"><span style="color:blue">www.savills.me</span></a></span></div>
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<a href="http://sav.li/link" rel="noreferrer"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:green;text-decoration:none'><img width="28" height="23" style="width:.2916in;height:.243in" id="_x0000_i1030" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDA2MjA5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CuBEnmWq31wDLU8OFhaP9Y4dPm4LLLttjq_vrXkQH-k" data-id="2044014062090" alt="signature_899097450"></span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:green'> </span><a href="http://sav.li/twmena" rel="noreferrer"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:green;text-decoration:none'><img width="30" height="23" style="width:.3125in;height:.243in" id="_x0000_i1029" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDA2MjA5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WDxW-wGMczkKfx9ctKNPD4RXV-9aI21hr6nYdEGRfZM" data-id="2044014062091" alt="signature_757049895"></span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:green'>  </span><a href="http://sav.li/igmena" rel="noreferrer"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:green;text-decoration:none'><img width="23" height="23" style="width:.243in;height:.243in" id="_x0000_i1028" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDA2MjA5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dlZmwJUFrI6xKlnFHW1FhiOEN9RGTopY-Ig_JoxPfJo" data-id="2044014062092" alt="signature_947800573"></span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:green'>  </span><a href="http://sav.li/fbmena" rel="noreferrer"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:green;text-decoration:none'><img width="23" height="23" style="width:.243in;height:.243in" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDA2MjA5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QVr0shFrssu26MqbiMDw8HAhszqGuM2mNuVqkK_Jygs" data-id="2044014062093" alt="signature_1518048403"></span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:green'>  </span><a href="http://sav.li/pod" rel="noreferrer"><span lang="EN-GB" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:green;text-decoration:none'><img width="23" height="23" style="width:.243in;height:.243in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDA2MjA5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-QkigJ_BT-xv9QJcxZPJEAw9PWpVuP7oui_1z_Tkr1o" data-id="2044014062094" alt="signature_1956812953"></span></a><span style="font-size:12.0pt"></span>
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<span style="font-size:13.5pt;font-family:Webdings;color:green">P</span> <span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:green'>Before printing, think about the environment.</span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, March 7, 2023 4:23 PM<br>
<b>To:</b> Leanne Lobo &lt;[email-masked]&gt;<br>
<b>Subject:</b> Click &amp; Collect</div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 5800327</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for
 us to help us resolve your query.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Looking forward to your response.</span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5800327<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span class="msoDel"><span>-</span></span>——<span lang="AR-SA" dir="RTL"></span></span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Reena kumari :
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Leanne,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for getting in touch with Centrepoint.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would like to inform you regarding the order id 7817655091 that we see that you have placed your order on Mar 5, 2023.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an
 email when your order is ready for collection.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>If you do not receive your order within the specified time frame, please do let us know.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We thank you for your understanding and cooperation.<br>
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Feel free to get in touch with us for further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Centrepoint Support Team </span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5800327:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5800327