Subject: New Reply Received - Order#9583168356 I Warranty Process
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 06:30:14 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Order#9583168356 I Warranty Process  Ticket comment <div class="ydp35649429yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<div dir="ltr">Hi, <br>
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<div dir="ltr">Further to email below, please find attached photos. <br>
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<div><img title="Inline image" alt="Inline image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDA2MTkxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kDCWPfEgjjDdkhOtWYaGdtgSRqn5ocR8OpaRui1XjTU" data-id="2044014061913" class="yahoo-inline-image" style="max-width: 800px; width: 100%" data-id="&lt;[email-masked]&gt;"></div>
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<img title="Inline image" alt="Inline image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDA2MTkxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.b7UcWsq08HZ7jSra_2U_aW47Zi_AU8C-0O1CU6ipmr4" data-id="2044014061914" class="yahoo-inline-image" style="max-width: 701px; width: 100%" data-id="&lt;[email-masked]&gt;"><br><div dir="ltr">
<br><div><img title="Inline image" alt="Inline image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDA2MTkxNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.f2ZxFOtLdOG_gCStVu-w-69wnUKchOJ301kSrCtBNaA" data-id="2044014061915" class="yahoo-inline-image" style="max-width: 800px; width: 100%" data-id="&lt;[email-masked]&gt;"></div>
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<div class="ydp35649429signature"><div style="font-family:Helvetica, Arial, sans-serif;font-size:16px" dir="ltr">
<div dir="ltr"><font><b>Thank you and Regards,</b></font></div>
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<div dir="ltr"><font><b>Qamar Gulshad</b></font></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, March 8, 2023 at 09:22:10 AM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5802555</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Qamar,</div>
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<div dir="ltr">Thank you for reaching out to Centrepoint and giving us the opportunity to help you.</div>
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<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Thank You,</div>
<div>Centrepoint Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5802555