Subject: Ticket Assigned - Conversation with Saadi
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 09:46:03 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saadi Saadi                    Hello           01:32 PM, 07th Mar                   Reena                   Good Afternoon Saadi, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:33 PM, 07th Mar                     Saadi                    This one is my order number so many times I call u but still I didn't receive my parcel           01:34 PM, 07th Mar                     Saadi                    Kindly check it when I get my parcel bcz today my sister birthday that's why I need this urgently           01:34 PM, 07th Mar                   Reena                   We see that you are contacting us regarding the order id 9417407205           01:35 PM, 07th Mar                   Reena                   It will just take a moment to check the details for you.           01:35 PM, 07th Mar                     Saadi          
           Please dear           01:36 PM, 07th Mar                     Saadi                    Yes           01:37 PM, 07th Mar                   Reena                   Thank you for your patience           01:38 PM, 07th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           01:39 PM, 07th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           01:39 PM, 07th Mar                     Saadi                    Please dear tell me when I get this parcel           01:39 PM, 07th Mar                     Saadi                    Dear so many times I call it all told me same like that but no one tell me when I get           01:40 PM, 07th Mar                   Reena                   As the issue will be escalated to the concern team our team is working to resolve your issue and will get back to you as soon as po
 ssible.           01:41 PM, 07th Mar                     Saadi                    Please today my sister birthday I need this urgently plz give me a solution           01:41 PM, 07th Mar                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           01:43 PM, 07th Mar                   Reena                   Please let us know if we can assist you any other queries.           01:43 PM, 07th Mar                     Saadi                    Ok           01:44 PM, 07th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:45 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5805109