Subject: Ticket Assigned - Conversation with Lara Darazi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 06:02:21 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Lara Darazi Lara Darazi                    Hi           09:30 AM, 07th Mar                   Reena                   Good Morning Lara, Thank you for contacting us. This is Reena, I will be happy to assist you.           09:39 AM, 07th Mar                     Lara Darazi                    Please i need an update           09:40 AM, 07th Mar                     Lara Darazi                             09:40 AM, 07th Mar                     Lara Darazi                    I returned this           09:40 AM, 07th Mar                     Lara Darazi                    & still refund not processed           09:40 AM, 07th Mar                     Lara Darazi                             09:40 AM, 07th Mar                     Lara Darazi                    This is the order number           09:40 AM, 07th Mar                     Lara Darazi                    I need a
 n answer!!!!           09:40 AM, 07th Mar                     Lara Darazi                    I returned it with all the other items this is not acceptable           09:41 AM, 07th Mar                   Reena                   It will just take a moment to check the details for you.           09:43 AM, 07th Mar                   Reena                   Thank you for your patience           09:46 AM, 07th Mar                   Reena                   We would request you to please confirm with us that you have returned the item under this order id 9410565124 or you have retuned it under different order id.           09:48 AM, 07th Mar                     Lara Darazi                    This order od           09:49 AM, 07th Mar                     Lara Darazi                    Id           09:49 AM, 07th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           09:49 AM, 07th Mar                   Reena                   We will escal
 ate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           09:49 AM, 07th Mar                     Lara Darazi                    this is from too long ago           09:52 AM, 07th Mar                     Lara Darazi                    & i need my money           09:52 AM, 07th Mar                     Lara Darazi                    As i returned the item           09:52 AM, 07th Mar                     Lara Darazi                    Will not accept it           09:52 AM, 07th Mar                     Lara Darazi                    & everytime you say that ill be solved           09:52 AM, 07th Mar                     Lara Darazi                    !!!!!           09:52 AM, 07th Mar                     Lara Darazi                    What a service really           09:52 AM, 07th Mar                     Lara Darazi                    No more patience           09:53 AM, 07th Mar                   Reena                   Pleas
 e give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           09:54 AM, 07th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           09:56 AM, 07th Mar                     Lara Darazi                    Hope so           09:56 AM, 07th Mar                   Reena                   Please let us know if we can assist you any other queries.           09:57 AM, 07th Mar                     Lara Darazi                    No           09:57 AM, 07th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:01 AM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5803777