Subject: Ticket Assigned - Conversation with Mushtaha
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 05:59:13 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mushtaha Mushtaha                    Hi           09:24 AM, 07th Mar                     Mushtaha                    I am asking about my issue about shukran card           09:25 AM, 07th Mar                     Mushtaha                    When it will solve           09:25 AM, 07th Mar                   Reena                   Good Morning Mushtaha, Thank you for contacting Max. This is Reena, I will be happy to assist you.           09:39 AM, 07th Mar                     Mushtaha                    I am asking about shukran credit  I have 55 dhs i did not use it now ,before few minutes it was in my wallet           09:40 AM, 07th Mar                     Mushtaha                    These my issue yesterday           09:40 AM, 07th Mar                     Mushtaha                    I want to know if i can get back by credit           09:41 AM, 07th Mar      
              Reena                   It will just take a moment to check the details for you.           09:42 AM, 07th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           09:45 AM, 07th Mar                   Reena                   We would request you to kindly share with us the images           09:45 AM, 07th Mar                     Mushtaha                    Images for what           09:46 AM, 07th Mar                     Mushtaha                             09:47 AM, 07th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           09:49 AM, 07th Mar                   Reena                   Thank you for sharing the images           09:50 AM, 07th Mar                   Reena                   We would request you to kindly share with us your registered e-mail id.           09:51 AM, 07th Mar                     Mushtaha                    [email-masked]           09
 :52 AM, 07th Mar                   Reena                   Thank you for sharing the e-mail id           09:53 AM, 07th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           09:53 AM, 07th Mar                   Reena                   Please allow us some time to do a needful and we will update you by e-mail.           09:53 AM, 07th Mar                     Mushtaha                    Yesterday told me like this but nothing happened It this takes days to solve?           09:54 AM, 07th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           09:54 AM, 07th Mar                   Reena                   Please let us know if we can assist you any other queries.           09:57 AM, 07th Mar                     Mushtaha                    No thank you      
      09:58 AM, 07th Mar                   Reena                   It was a pleasure to assist you. Thank you for contacting Max.   Have a wonderful day.           09:58 AM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5803767