Subject: Ticket Assigned - Conversation with Vanthana Sankar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 05:42:29 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vanthana Sankar Vanthana Sankar                    Hi           09:18 AM, 07th Mar                     Vanthana Sankar                    I am having my Shukran pay. I was supposed to redeem but I didn’t allow me to do the payment. It says some redeem error. Can you please tell me why it was happening.           09:19 AM, 07th Mar                   Reena                   Good Morning Vanthana, Thank you for contacting us. This is Reena, I will be happy to assist you.           09:21 AM, 07th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           09:24 AM, 07th Mar                   Reena                   We would request you to please try again to do a payment.           09:25 AM, 07th Mar                     Vanthana Sankar                    How to redeem my shukran pay for shopping           09:25 AM, 07th Mar                     Vanthana Sankar                    Ok           09:25 AM, 07th Mar                     Vanthana Sankar                    But now I have already used my card           09:25 AM, 07th Mar                     Vanthana Sankar                    I will try next time           09:25 AM, 07th Mar                   Reena                   Here's how you can pay using your Shukrans: Log in to your CentrepointStores.com account.           09:27 AM, 07th Mar                   Reena                   The Checkout indicator on the checkout page will help you determine how many points you can spend.           09:27 AM, 07th Mar                   Reena                   Move the cursor to choose the amount of savings you want.           09:27 AM, 07th Mar                     Vanthana Sankar                    Yeah that everything I did same           09:28 AM, 07th Mar                     Vanthana Sankar                    While last after done the pay met then only the error occur           09:29 AM, 07th Mar                   Reena                   We would request you to kindly try to place your order again           09:35 AM, 07th Mar                   Reena                   If still you will face any issue, please get back to us.           09:35 AM, 07th Mar                     Vanthana Sankar                    Ok           09:35 AM, 07th Mar                     Vanthana Sankar                    Thanks           09:36 AM, 07th Mar                     Vanthana Sankar                    I will try           09:36 AM, 07th Mar                     Vanthana Sankar                    Sure           09:36 AM, 07th Mar                   Reena                   Please let us know if we can assist you any other queries.           09:37 AM, 07th Mar                     Vanthana Sankar                    Nothing           09:38 AM, 07th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with us.   Have a wonderful day.           09:41 AM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5803711