Subject: New Reply Received - Re: Order confirmed!
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 17:24:47 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: 	Order confirmed!   Ticket comment <div>Hi!</div>
<div>Sorry, I still haven’t had the time to re-open the box and take pictures. Once we realized the baby was too big for the chair we put it back in the box and kept it aside.</div>
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<div>Can you please clarify if you want specific pictures? How many? Of the item only or the box too?</div>
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<div>Thanks,</div>
<div>Lia</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 5 Mar 2023, at 19:20, Babyshop &lt;[email-masked]&gt; wrote:<br class="Apple-interchange-newline">
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<div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5780527</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Lia,</div>
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<div dir="ltr">Thank you for reaching out to Babyshop and giving us the opportunity to help you.</div>
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<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Thank You,</div>
<div>Babyshop Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5780527